Lost property in Berlin

In Berlin there are several central offices for lost property.  Berliners are generally an honest bunch so you may be lucky enough that your lost item is handed in.  If so, it will most likely find its way to one of the following Fundbüros (Lost and found offices).


IMPORTANTPlease make sure to cancel any credit or debit cards if you lose these by contacting your bank.  If you have lost your passport you should contact your embassy as soon as possible to organise a replacement.  You may also need to make a police report for your insurance provider too.

Central Lost and Found office.

For items handed in at a police station, town hall, or other city of Berlin office:

Zentrales Fundbüro Berlin (Tempelhof Airport)

  • Address: Platz der Luftbrücke 6, 12101 Berlin
  • Emailfundbuero@ba-ts.berlin.de
  • Tel.: (030) 90277 3101
  • Fax: (030) 90277 3106

Opening hours:  

Mondays, Tuesdays and Fridays from 9am until 2pm, and Thursdays from 1pm until 6pm.  Closed Wednesdays

  • Monday 9am – 2pm
  • Tuesday 9am – 2pm
  • Wednesday Closed (But you can telephone between 9am and 2pm) 
  • Thursday 1pm – 6pm
  • Friday 9am – 2pm

BVG Lost and Found

For items lost on Berlin’s underground trains or on trams or buses.

  • Address:  Potsdamer Straße 180/182, 10783 Berlin-Schöneberg
  • Tel: +49 30 19 44 9
  • Fax: +49 30 25 62 80 20

Opening hours:

Monday to Thursday from 9am – 6pm, Fridays from 9am - 2pm. Note: Closed on weekends and public holidays.

Deutsche Bahn

For any items found on any of the trains operated by the Deutsche Bahn, including S-Bahn, ICE, IC and regional trains.  The easiest way is to fill in the online form here.  Your request will then be processed and you will be notified if your item has been found and where you can pick it up from.


  • Telephone Hotline: 0900 1 99 05 99 (costs 59ct/min from fixed line phones – more from cell phones)
  • Email - fundbuero.DBAG@deutschebahn.com
IMAGE:  Klaus Franke, 1973.  Reichsbahn (Now Deutsche Bahn) lost property office.  Courtesy of  Bundesarchiv, Bild 183-M0125-421 / Franke, Klaus / CC-BY-SA